6 - Registration with new smartphone

What do you need?
Smartphone, new registration letter with QR code

If you already use E-Banking and have a new smartphone, please follow the steps below:

1.

Contact your personal account manager and ask for a new E-Banking registration code.

Telephone +41 61 286 66 66

Monday to Thursday 07:45 - 17:45 h
Friday 07:45 - 17:15 h

You will then receive a registration letter from Dreyfus Banquiers by post with your new personal E-Banking registration code in the form of a QR code.

2.

Open the Dreyfus Login app on your new smartphone.

   

   

3.

Confirm your identity with Face ID or Fingerprint.

4.

Click on Registered licences at the top (where n stands for the number of registered E-Banking contracts). 

5.

Select the entry Fast:Auth:Sign.

6.

Select Delete.

7.

Press Back to return to the main page of the Dreyfus Login app.

8.

Tap the + symbol at the top right.

9.

Follow steps 6-13 of the instructions Initial registration for E-Banking.